Kordia delivers a mobile coverage solution to rural Victoria
The Federal Government’s Mobile Black Spot Programme is one of the largest expansions of mobile coverage in rural and regional Australia.
The programme builds upon significant investments already undertaken by Telstra to expand and upgrade their wireless network. Kordia was engaged by Telstra to help fix the black spot experienced in the Chetwynd area. Chetwynd is North East of Mount Gambier towards the South Australian border.Kordia provided an end-to-end solution from Site Acquisition Environmental Design (SAED) through to site construction, and 2km of new fibre transmission.
Innovations of the Kordia solution included;
• One engineer working across all aspects of SAED through to Greenfield site construction, eliminating handover and communications delay between project phases.
• Immediate ordering – once certain aspects of the design were finalised, long leadtime items such as structure, shelters and material demands were submitted well in advance of formal design approval to again minimise delay.
• Sites were planned in clusters, reducing cost of site design, site visits and mobilising of heavy construction equipment at the construction stage.
• Spares were provided on hand for rapid swap-out of faulty materials as a contingency to meet urgent timelines and prevent unnecessary re mobilisation.
Communication was paramount during construction, allowing Kordia to design a better product safely and within agreed timeframe. Chetwynd, as with all sites in the Telstra Black Spot Programme in Victoria, was challenging due to the labour intensive work, being away from home and for the long working hours.
Kordia successfully completed the works on time and budget, making Chetwynd Telstra’s 105th site on air.
With two Network Operation Centres right here in New Zealand, customer care means just that. So when you call us, you speak to a local, not a call-centre operator thousands of miles away. In fact, 75% of issues are resolved by the person who answers your call. Now that’s real customer support
Focus on flexibility and functionality
Businesses need flexibility and scalability. They are looking to grow so need solutions that will seamlessly grow with them, while having the ability to scale back if need be. They want excellent features so they can operate with the same level of efficiency as larger companies – but without the enterprise price tag.
Owning the process We don’t outsource our services. Our engineers work exclusively for us.