Customers across the country choose Kordia for its ability to deliver quality installation services to the highest industry standards.
Our state-based technicians adopt a ‘train-the-trainer’ model to ensure employees and agents acquire the skills needed to perform various works, and to customers’ expectations.
Developed over time, our model uses minimal-sized teams with the skills and knowledge to suit a wide range of equipment. This approach continues to be used for additional scopes associated with customer field works.
Kordia works with customers to review and incorporate best practices into their quality workflow processes and procedures. This ensures total end-to-end hardware management from solution design to equipment disposal is incorporated into the field. Kordia has the capability to assess all hardware components associated with the site network architecture, taking into account customer business requirements.
Kordia end-to-end solution designs are produced with cost benefit analysis including report and recommendations for upgrades/ refurbishment or swap outs/replacements.
All installation procedures are documented and compliant with ISO 9001 and Occupational Health and Safety 4801 accreditation standards. With systems and processes aligned on a national basis, Kordia is able to benchmark performance across states and drive efficiency programs to better service its customers.